İMH MAKİNA has adopted the principle of providing high quality, reliability, and innovative engineering solutions in the cable machinery manufacturing sector. With our technology-focused production infrastructure and expert staff, we are committed to continuous improvement and creating competitive value in the global market.
In line with the requirements of the ISO 9001:2015 Quality Management System, the cornerstones of our quality policy aimed at exceeding the expectations of all our stakeholders are as follows:
🛠 Operational Excellence and Risk Management
Risk and Opportunity Focus: To fulfill the requirements of our Quality Management System by analyzing potential risks and opportunities in advance; and to continuously improve the effectiveness of the system.
Process Approach: Managing all our business processes with a systems-oriented approach based on efficiency and maximum communication.
On-Time Delivery: Completing every project started in full compliance with technical specifications, within budget limits, and on time as promised.
🎯 Customer and Stakeholder Focus
Unconditional Satisfaction: Understanding the needs of our internal and external stakeholders accurately, meeting these requirements completely, and continuously increasing their satisfaction levels.
Regulatory Compliance: Strict compliance with all applicable legal regulations, international standards, and customer-specific requirements.
Continuous Service: Providing uninterrupted support to our customers before and after sales with a fast, secure, and solution-oriented service approach.
🚀 Development and Corporate Culture
Technological Investment: Prioritizing necessary technological investments and training to increase production efficiency, reduce costs, and ensure sustainable profitability.
Leadership and Participation: To instill leadership qualities in all our employees through corporate governance aligned with company strategies; to maximize employee performance and a sense of belonging.
Continuous Improvement: Making "continuous improvement" activities, which minimize error and waste, a company culture.
🌱 Sustainability and Vision
Resource Management: To conserve our planet's limited resources, we will proactively work to reduce waste and scrap.
Market Leadership: To enhance the strength of the İMH MAKİNA brand in both national and international markets with our innovative products while maintaining our current market share.